Hello there! I’m Melissa and I am a Prosci-certified change practitioner, guiding organizations to navigate their transformations, focusing on the human side of change and helping teams adapt to new processes.
My approach combines proven change methodology with deep insights into user behavior. I believe that successful transformation isn’t just about new processes or technology, it’s about connecting with people where they are.
My unique strength comes from 26 years of experience in design, engineering, and digital solutions. With this technical background, I can anticipate adoption challenges before they derail a project. This foundation allows me to build more realistic change plans and communicate effectively with both leadership and technical teams.
My skill sets at a glance
Transformation &
Change Management
Change Management Roadmap Development
Stakeholder Engagement & Change Readiness Assessment
Presentation, Training & Knowledge Transfer
Process Improvement & Workflow Optimization
Digital Solutions &
Enterprise Consulting
Client Requirements Analysis & Solution Development
Technology Implementation & User Adoption
Open-Source Technology Evaluation & Selection
Prompt Engineering
& Generative AI Proficiency
Design &
Development
Web Development
HTML / CSS / JS
User Experience Design &
Data Analysis (UX)
User Interface Design &
Visual Elements (UI)
Cross-Functional Team Coordination
Some tools I use
I usually lean toward open-source tools, valuing their transparency and community, but I’m pragmatic about using what works best.
Manifesto
Embrace
Change is inevitable. Embrace it with a positive mindset and the willingness to adapt. Stay open to new possibilities and be proactive in navigating through transitions.
Connect
Lead with empathy and understanding, acknowledging the emotional impact of change. Transparent communication is key. Ensure everyone is informed and engaged throughout any process.
Learn
Stay curious and seek to understand the world around you and the people within it. Stay informed by following industry trends and thought leaders. Dive into relevant articles regularly and build a diverse pool of inspiration.
Simplify
Achieving simplicity is challenging, but rewarding. Keep it as simple and intuitive as possible, while discovering unique and unexpected solutions. The best process or interface is one that feels seamless.
Clients I’ve worked with
I’ve worked with a wide range of businesses over the years, from exciting startups to major media companies, bringing valuable experience to each collaboration.
Interested to know more?
Let’s discuss! We should queue up a time to chat and grab a coffee!️